Credit unions offer unique services to a unique member base – and they face unique challenges when deploying multifactor authentication across all of their banking channels. In this short podcast, Crossmatch’s own Michel Nerrant discusses how new biometric solutions can meet CU needs.
Michel, a financial services cybersecurity expert, says credit unions walk an especially fine line when improving cybersecurity, between staying in compliance with regulatory requirements, without adding friction and complexity to the member experience.
“This is the industry where security is very important, but a frictionless experience for users is probably even more important. It’s all about providing the right level of security for every channel, every user, at the right moment.”
In an interview about deploying multifactor authentication at credit unions, Michel discusses:
- What’s unique about the credit union employee and member base;
- How new biometric authentication solutions can improve security;
- How Crossmatch is helping its customers overcome challenges and deploy multifactor authentication at credit unions.
About Michel Nerrant
Michel is responsible for business development in the financial services market. He brings over 25 years of experience in driving identity management solutions within the government and enterprise sectors. Prior to Crossmatch, he held business development and sales leadership roles at identity management and IT security companies including Schlumberger, ActivIdentity, IdentiPHI and WinMagic. He has managed numerous international deployments in physical access and security. Nerrant was responsible for the deployment of the largest North American automated parking point of sale (POS) system and managed the development of the first unattended Light Rail POS incorporating online credit card payment in the United States.